Relocation Advocate (Outreach)
Position Summary
The Relocation Advocate position exists to ensure the delivery of services to adult survivors through Outreach. This position ensures services are delivered in conjunction with a survivor-directed, victim oriented, empowered-based philosophy. The Relocation Advocate facilitates direct services through advocacy and assistance with navigation in the social service and criminal justice systems; individual, group, educational, and supportive services including counseling; connecting survivors to resources and services as needed; and providing information and referrals to break the cycle of violence in the lives of women and children. Ensures survivors’ needs are met and provides support throughout participation in YWCA’s Outreach Program. Additionally, position exists to uphold YWCA of Palm Beach County as an expert in the area of domestic violence and to build partnerships, collaborations, and special initiatives to the promote ending violence against women and children and advocate for such throughout Palm Beach County.
Key Position Duties & Functions
· Facilitation of Direct Services:
o Facilitates direct services to at least 75 victims of domestic violence in the Outreach program (e.g. intake, counseling, advocacy, court accompaniment, referrals, and case management, etc.) annually
o Works closely with survivors and provides aid for safe relocation
o Works with and builds relationships with community partners and service providers to ensure a strong & reliable network exists to meet survivors needs.
o Provides at least 200 information and referrals annually
o Assists at least 60 victims of domestic violence with Victims Compensation, Address Confidentiality, and/or Relocation applications
o Ensures all services provided are in line with a survivor-directed, victim-oriented, empowerment-based philosophy
o Ensures the continued facilitation of new program development and activities that benefits survivors in the Outreach program
o Monitors data security and ensures consistent implementation daily
o Facilitates existing partnerships, collaborations, and relationships with other agencies or Providers to ensure the best delivery of services to survivors in Outreach, (e.g. CILO for disabilities, Lewis Center for housing, etc.)
o Participates monthly in community meetings, identify ways YWCA can contribute, and share information that will assist in expansion of services and partnerships.
o Builds new partnerships, collaborations, and relationships with other agencies or providers to acquire the best services for survivors participating in Outreach and promote and advocate for ending violence against women and children
o Facilitates of at least 5 community education or professional trainings in the community with two training for law enforcement annually
o Maintains accurate program participant files and case notes and completes daily logs; Osnium entry and all other requirements to ensure accurate statistical data
Skills & Abilities
- Must be knowledgeable of Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Must have excellent verbal and written communication skills
- Must be prompt; timely and responsive to needs of fast-paced organization
- Must be able to handle confidential information discretely
- Must be able learn quickly and have strong problem solving and critical thinking skills.
- Must be willing to provide back up and support for staff working non-traditional hours (overnight and weekends)
- Must maintain a positive work environment
- DCF Domestic Violence Program Core Competency and privilege status obtained within first 90 days.
Education
- Bachelor’s degree in Social Work, Criminal Justice, Sociology, Psychology, or related Human Service field Experience
Experience
- Three years’ experience in field of domestic violence, homeless services, case management, and/or community collaboration.
- Two years’ experience working with victims of crime or in a crisis intervention setting
- Minimum 2-year experience utilizing client database systems (i.e. Osinum or similar data systems) for data entry and reporting preferred
- Must have a valid driver’s license
- Bilingual, Spanish preferred but not required
SPECIAL REQUIREMENTS AND PHYSICAL DEMANDS:
- Ability to exert physical effort which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds), bending, stooping, stretching, squatting, and sitting.
- Travel required in the Palm Beach County area.
Starting Salary Range: $45,000.00 - $55,000.00
